Inside Sales Thought Leadership

Time’s Up! 5 Reasons Why You Need to Get Rid of Voice Mail

How many of you listen to your voice mail messages on your cell phone? How many of you have that annoying family member who insists on leaving you that long 4-minute voice mail message asking you to call back to discuss the dinner plans for next week? How many of you ask people to leave you… Read more »

You Want to Be Standing Up When You Read This

Did you know that Sitting is the New Smoking? Lately, since I’ve been sitting more than usual while working on Book #3, I’ve been suffering tons of physical ailments — lower back, shoulders, arms, wrists — which has made the creative writing and research process more difficult. Another group that sits a lot are inside… Read more »

Unpoachable: How to Create a Loyal Inside Sales Team

The hiring frenzy for inside sales talent shows no signs of slowing down — the competition for talent in a rapidly diminishing talent pool is challenging. Plus, CSO Insights predicts that voluntary turnover will be the highest in 10 years. It’s no longer just about recruiting but also about retaining. It’s time to keep them… Read more »

Gen M2 Is Coming!

As the generations continue to collide, the M2’s (teens and tweens, ages 8 to18) are worth watching. Pretty soon they’ll be grown up and working in inside sales, so why not get to know them now? Enter Tavi Gevinson, voted one of the 25 most influential teens of 2014. Today, at 18 years old, she is… Read more »

Birth Order Matters When Recruiting Inside Salespeople

In my recent trend report, I warned everyone to Protect Your Sales Talent from Getting Poached. The hiring frenzy for inside sales talent shows no signs of slowing down — and the competition for talent in a rapidly diminishing talent pool is challenging. The good news is that the current job market is definately heating up. Managers are scrambling… Read more »