About Us
Josiane Feigon, President
Author, Sales Enablement Strategist, Inside Sales Futurist
Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. In 1994, Josiane left her own successful career in inside sales to found TeleSmart Communications, a pioneer in inside sales training and a leader in developing global Inside Sales teams and managers. She has trained 50,000+ salespeople and still counting.
Consistently recognized among The Top 25 Most Influential Inside Sales Professionals, Josiane is one of the world’s leading experts on inside sales team and management talent. She provides consulting, coaching, and training solutions for hundreds of Fortune 500 companies, including, Autodesk, Carahsoft, Citrix Systems and Intel — that consider her an invaluable part of their sales strategies.
Josiane has written and marketed two successful sales sourcebooks that have gained traction and hold essential shelf-space in the inside sales world. Her Smart Selling on the Phone and Online is known as a go-to resource for teams and managers, has been translated into five languages, and is the new-hire manual for all inside sales people who are onboarding and new to their role. Smart Sales Manager is the playbook for new managers and supervisors who came from being individual contributors but now has to manage and drive revenue with their team.
Josiane’s Award List
- iSEEit , 2015, The Top 100 Most Innovative Sales Bloggers
- AA-ISP Book of the Year Award, 2014, Smart Sales Manager
- Top 30 Social Salespeople In the World, Forbes 2014
- Annual Inside Sales Influencer Rankings 2013, Insidesales.com
- Top 25 Most Influential Inside Sales Professionals Awards in 2010-2015
- Top 50 Sales & Marketing Influencers for 2013
- AA-ISP Book of the Year Award, 2011, Smart Selling on the Phone and Online
- Blogrank Top 50 Sales Blogs
- SalesCrunch Top 50 Sales Blogs for 2012
Favorites-
- Movies- Film Festivals
- Authors- Joan Didion, Cheryl Strayed, David Sedaris.
- Live Performances- TEDTalks, The Moth, Marina Abramovic
- Food- Paella and Power Bars
- Dance- Flamenco, Alvin Ailey
- Art- Modern, Photography
- Music- Eddie Veddar, SIA, Seal
- Hobbies- Yoga, swimming the bay, cycling
I am excited to introduce you to my rock-star trainers Martha and Gwen. Both of these awesome women have been part of the TeleSmart family for almost 20 years. They have been instrumental in designing and delivering our training around the world and know how to keep our curriculum fresh and relevant.
GWEN WAGNER
Gwen brings over 20 years of sales training and sales management experience and has successfully trained over 22,000 salespeople and serves as a consultant for many Fortune 500 companies from various industries. Her facilitation and coaching experience, combined with a successful sales career in the high tech market, enables her to bring a unique, practical, and real-world perspective to all programs.
She is a training guru and passion collider and when it comes to employee potential, Gwen helps them get to the next level of excellence.
She holds a BA in Business Administration and Marketing and has credentials in Human Resource Development and Training.
Gwen lives in Vancouver with her husband and has the cutest little puppy.
Client Quote: “Gwen is an outstanding sales professional with the ability to listen well, learn quickly and challenge appropriately. She adds value to every project, regardless of her role.” – Beth Kahn, Sr VP of Ops, Advanced Network Inc
Favorites-
- Movies- It’s a Wonderful Life, Finding Forrester, Finding Nemo, Dead Poets Society, Groundhogs Day, The Bridges of Madison County
- Authors- C.S. Lewis, Dietrich Bonhoeffer, William P. Young , J.K. Rowling
- Live Performances- Choral performances, Chris Tomlin, MercyMe, Jazz venues in Portland
- Dance- Not much interest beyond “free style” when there is a DJ or live band.
- Art- I have very little interest in it. Give me a natural history museum any day.
- Music- My Pandora playlist ranges from the Bossanova to the Frey to opera to folk back to Pink Martini over to Eagles to Christian and around the horn to Michael Buble and then to jazz guitar. There’s more – I could go on and on and on . . .
- Entertaining large and small groups. Working with animals. Creating designs and movies. Hiking in the great NorthWest.
