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2009 – Are you ready for adventure and originality?

Our popular hot list of What’s OUT and What’s IN for 2009 will prepare you for a bumpy ride. As we slide into this year, the economy continues to tank, consumer confidence is at a record low, unemployment rises, and the housing market is shaky. No worries — we will survive and thrive from all of this.

Inside sales is where all the talent and brains are these days. That’s right. While field sales is busy trying to figure out how to make their quota with frozen T&E expenses, inside sales is pulling the real revenue. Be ready to get blindsided by competitors, get that log-in password to one more sales tool, and say “yes” to small deals.

What’s the best thing to do when selling in uncertain times? Get creative, get resourceful, and keep smiling!

Our Hotlist is loaded with cool ideas, as well as a splash of pop culture, to get you geared for a fantastic year.

What’s Out What’s In
Laptops Netbooks
Lucky salespeople Smart sales warriors
Olsen Twins Obama Sisters
Paparazzi Ecorazzi
Multi-tasking Mono-tasking
Smart Car Chevrolet Volt
No-Pos Power Buyers
Malcolm Gladwell’s theories Nat Silver’s numbers
Mama Mia Slumdog Millionaire
Phone order takers Smart sales cubicle warriors
Death by PowerPoint 8-Slide Maximum Rule
Connecting Strengthening relationships
Data dumping and hoping they will buy Educated buyers who don’t want to be sold
Upgrading XP machines to Vista Macs in the enterprise
Long-term projects Automating processes to save money
Long meetings 4-minute meetings
A glut of unemployed talent Talent that went off and reinvented itself in completely unrelated fields
Being a maverick Working together
Banks Hole in the backyard
20% off 75% off and free shipping
Video conferencing Telepresence
XBox Wii
Theme parks Old-fashioned road trips

Other Years’ Hot Lists:

  • 2014 Hot List
  • 2013 Hot List
  • 2012 Hot List
  • 2011 Hot List
  • 2010 Hot List
  • 2009 Hot List
  • 2008 Hot List
  • 2007 Hot List
  • 2006 Hot List
  • 2005 Hot List
  • 2004 Hot List
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Ready to Supercharge your Inside Sales Organization in 2020?

Check out the 20 Trends that will shape the future of sales in 2020

2020 Inside Sales Trend Report

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