If you already have an established inside sales department and want to tune up your talent, training and bring it to the next level of excellence, our quick audit provides a roadmap and helps you prioritize what to focus on. Especially if your org has undergone some big changes in the last few years- more reason for a tune-up.
TeleSmart’s department-wide audit we survey the following in detail:
Team Productivity Audit evaluates the effectiveness of the Inside Sales Team members in their phone and online sales environment.
Manager Audit assesses the management roles, responsibilities, and required abilities needed to provide the motivation, support, and oversight necessary to ramp up — and grow and maintain — a future inside sales team.
Tools, Productivity, and Training Audit surveys, analyzes, and gathers data on current processes and previous training.
Want to learn more about TeleSmart’s Inside Sales Audit?